Privacy Policy

This Privacy Policy describes how County Carpets collects, uses, and protects your personal information when you use our website and services. County Carpets is committed to ensuring your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

1. Information We Collect

  • Personal Information: We may collect personal information such as your name, phone number, email address, and address when you contact us for inquiries, place an order, or request a service.
  • Usage Data: We may collect information about how you use our website, including your IP address, browser type, operating system, and browsing behavior.

2. How We Collect Information

  • Directly from You: We collect information directly from you when you provide it to us, such as when you contact us via phone or email, or fill out a contact form on our website.
  • Automatically: We may collect some information automatically through the use of cookies and similar technologies.

3. Use of Information

  • We use the information we collect to:
  • Provide and improve our services.
  • Respond to your inquiries and fulfill your requests.
  • Process your orders and manage your account.
  • Send you updates and promotional materials (with your consent).
  • Analyze website usage and improve our website’s functionality.

4. Data Sharing and Disclosure

  • We do not sell, trade, or otherwise transfer your personal information to outside parties except as described below:
  • Service Providers: We may share information with trusted service providers who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.
  • Legal Compliance: We may disclose your information when required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

5. Data Security

  • We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect online.
  • However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

6. Cookies

  • Our website may use cookies to enhance your experience. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information.
  • You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

7. Third-Party Links

  • Our website may contain links to third-party websites. These websites have their own privacy policies, and we are not responsible for their practices. We encourage you to review the privacy policies of any third-party websites you visit.

8. Your Rights

  • You have the right to:
  • Access your personal information.
  • Correct any inaccuracies in your personal information.
  • Request the deletion of your personal information.
  • Object to the processing of your personal information.
  • To exercise these rights, please contact us using the contact information provided below.

9. Data Retention

  • We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

10. Changes to This Privacy Policy

  • County Carpets may change this policy from time to time by updating this page. You should check this page periodically to ensure that you are happy with any changes. This policy is effective from [Insert Date].

11. Contact Information

  • If there are any questions regarding this privacy policy, you may contact us using the information below:
  • Carl: 07961282934
  • Pete: 07751889656